Welcome to Cozyy Cakes. By accessing or using our website and services, you agree to the following terms and conditions.
1. General
- These Terms govern your use of our website and services.
- By placing an order, you agree to comply with these terms.
- We reserve the right to update these terms at any time.
2. Orders & Acceptance
- All orders are subject to availability and confirmation.
- Once an order is placed, you will receive a confirmation via email or SMS.
- Cozyy Cakes reserves the right to cancel or refuse any order.
3. Pricing & Payments
- All prices are listed in INR (₹).
- Prices may change without prior notice.
- Payments are processed securely via third-party gateways.
- Full payment must be made at the time of ordering.
4. Product Information
- All cakes, cupcakes, and brownies are handmade.
- Product images are for reference only; actual products may vary slightly.
- Flavor, design, and color may differ slightly due to handcrafted preparation.
5. Delivery
- Delivery is available within Hyderabad and selected areas.
- Delivery time slots are estimates and may vary due to traffic or unforeseen conditions.
- Customers must provide accurate delivery details.
6. Cancellations
- Orders once confirmed may not be canceled within a short time before delivery.
- Refer to our Refund & Cancellation Policy for full details.
7. Liability
- Cozyy Cakes is not liable for delays caused by incorrect address or recipient unavailability.
- We are not responsible for damage after successful delivery.
8. Privacy
- Your personal data is handled as per our Privacy Policy.
9. Governing Law
- These terms are governed by the laws of India.
- Any disputes will fall under the jurisdiction of Hyderabad, Telangana.
10. Contact Us
