Welcome to Cozyy Cakes. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following information when you use our website or place an order:
Personal Information
- Name
- Phone Number
- Email Address
- Delivery Address (within Hyderabad and nearby areas)
Payment Information
- Payment details are securely processed through trusted third-party payment gateways.
- We do not store your card or banking details.
Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you regarding your order or delivery updates
- Improve our website and customer experience
- Send promotional offers (only if you opt-in)
- Respond to your queries and support requests
3. Cookies Policy
We use cookies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic
You can disable cookies through your browser settings if you prefer.
4. Data Security
We take reasonable steps to protect your personal information:
- Secure payment gateways
- Limited access to personal data
- Regular monitoring of our systems
However, no online platform is 100% secure, and we encourage you to use our services responsibly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
- Delivery partners (for order fulfillment)
- Payment gateways (for secure transactions)
- Legal authorities (if required by law)
6. Delivery & Location Data
Since we operate in Hyderabad, Telangana, your delivery address is used only for:
- Order delivery
- Service availability checks
We do not use your location data for any other purpose.
7. Marketing & Communication
- You may receive updates about offers and new products
- You can opt-out anytime by contacting us
8. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
Cozyy Cakes
Address: 12-6-2/159, Vivek Nagar, Kukatpally, Hyderabad, Telangana 500072, India.
Email: info@cozyycakes.com
Phone: +91 70973 33251
